FAQs

ONE OF MY BUNDLES IS FULLER THAN THE OTHER, CAN I EXCHANGE IT ?

Bundles may differ slightly in the initial appearance of fullness due to packaging. All of our bundles are weighed before packaging and are approximately between 90 - 100 Grams each.

WHY ARE MY BUNDLES NOT THE SAME COLOR?

Hair Extension "Bundles " differ in "color" because each bundle comes from an individual hair donor, and the product is free from any chemical processing. However All products can be color processed to achieve desired hair color. Please Consult with a Licensed Hair Professional first.

CAN I COLOR MY HAIR EXTENSIONS?

Yes, THE CLARITY COLLECTION HAIR Extensions is 100% unprocessed hair that can be colored and or bleached to any level desired. Please note that chemical processing of ANY SORT should be done by a State Licensed Cosmetologist ONLY. (includes ALL color processing). The Clarity Collection is NOT RESPONSIBLE for any damage to hair extensions due to usage.
PROFESSIONAL MAINTENANCE AND INSTALLATIONS ARE STRONGLY SUGGESTED.

DOES THIS HAIR REQUIRE MAINTENANCE?

Absolutely, treat this hair like your own hair. Use good quality shampoo and conditioning products. Shampooing & Conditioning your hair is very important to keep it soft and manageable. We recommend deep conditioning your hair once a week or bi-weekly, but avoid using oil or heavy styling products.

 WHAT PRODUCTS SHOULD I USE FOR CLARITY HAIR ?

NEXXUS , KERA CARE, SILICONE MIX

HOW MANY BUNDLES OF HAIR DO I NEED FOR AN INSTALL ?

It is our recommendation that a minimum of 3 bundles be used for any install .
Inches “16-20” - 3 Bundles
Inches “22 & longer” 4 Bundles

CAN I CANCEL , CHANGE OR MODIFY MY ORDER ?

Unfortunately order changes modifications or cancellations are not permitted after an order is submitted.

MY ORDER IS DELAYED

If there are any delays related to your order due to inventory or mishaps that may affect your orders arrival, you will receive an email where we will provide you with a new estimated dispatch date.